Job Description

Reference number: DVA25J-142795-000144
Selection process number: 25-DVA-EA-WIN-652811

Veterans Affairs Canada- Service Delivery, Field Operations
Kirkland Lake(Ontario)
CR-04
Acting, Assignment, Deployment, Indeterminate, Secondment, Specified period
$57,217 to $61,761

For further information on the organization, please visit Veterans Affairs Canada

Applying for Government of Canada jobs: How to apply

Closing date:20 May 2025 - 23:59, Pacific Time

Who can apply: Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

Apply online

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

If you have a completed GC Workplace Accessibility Passport, this can also be voluntarily provided to initiate the conversation about your accommodation arrangements for this assessment.
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Are you motivated to support the well-being of Veterans and their families? Are you a hard-working individual that is ready for a challenge? Are you looking for an employer that understands the importance of a healthy work-life balance and supports opportunities for growth and professional development? If so, then Veterans Affairs Canada (VAC), is looking for YOU!
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Ready to Apply? Heres how to do it!
1. Click on - apply online - at the bottom of the screen!
2. Give yourself the best chance to succeed! If you require any assistance, or for information on how to apply in an alternate format due to an accessibility/accommodation need, please contact the email address indicated in the "Contact information" section below prior to the Closing Date.
3. You will be prompted to answer screening questions concerning the essential education and experience qualifications and, other (non-essential) qualifications.
4. Tips for responding to screening questions:
When responding please clearly demonstrate HOW, WHEN, and WHERE each qualification was met and provide examples.
Choose examples with sufficient complexity, impact and degree of difficulty that will allow you to illustrate to what extent and depth you have shown the behaviors expected for each qualification.
Each example should include when the example took place, background of the situation, what you did, how you did it, what your role was in the situation, and what was the outcome.
5. You will be asked to include your resume. Your resume may be used as a secondary source to validate the experience and education described in the screening questions, however you will not be solicited for incomplete or possible missing information.
6. How to Apply for Government of Canada Jobs

7. Communication for this process will be sent via email and/or via your GC Jobs account. It is your responsibility to ensure accurate contact information is provided and updated as required.

What to expect after you submit your application
** You are entitled to participate in the process in the official language of your choice, and you will be asked to indicate your preferred official language of correspondence in your application.

Step 1: Screening (Review of Applications)
When you apply for this process, an initial screening will be done on education and experience by the answers you provide in your online application. As a result, please ensure you allow yourself a significant amount of time to complete this application.
You must meet the essential education and experience qualifications to move forward to the assessment phase.

Step 2: Assessment
An interview and/or written exam may be administered.
Reference checks may be conducted. The Assessment Committee may contact references other than those provided by the candidates (within the Public Service only) in order to adequately assess the candidates.
Be prepared to provide proof of education credentials. If you were educated outside of Canada, you must have your certificates and/or diplomas assessed against Canadian education standards. For more information, please click on Degree Equivalency in the Education section above.
Be prepared to provide proof of Canadian Citizenship or Permanent Residency.

Work environment

We have quickly adapted to the new reality and the majority of our employees are currently working based on a common hybrid work model. Employees can expect to work a combination of both remote and on site, with the frequency of each depending on the operational needs.
PLEASE APPLY ONLY for locations where you have a genuine interest in working or where you would be willing to relocate.

Intent of the process

The intent of this process is to create a pool or partially assessed pool of candidates to fill similar or identical positions with various language profiles, durations (term, indeterminate, assignment, secondment, acting appointment and deployment) and conditions of employment in Veterans Affairs Canada or other federal government departments/agencies.

The immediate need is to staff 3 positions in Kirkland Lake, ON.

Positions to be filled: 3

Information you must provide

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
-Successful completion of two years of secondary school or employer-approved alternatives.

The employer-approved alternatives to two years of secondary school are:
An acceptable combination of education, training and/or experience.

Experience:
EX1 - Experience providing services to internal or external clients, by telephone, in person or in writing.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Asset Education:
Post-Secondary Diploma

AEX1 - Experience as a member of the Canadian Armed Forces.
AEX2 - Experience using various software such as word processing, spreadsheets or email.
AEX3 - Experience working with Veterans Affairs Canada programs, services and benefits.
AEX4 - Experience working in the Centervision and/or Digital Imaging applications.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential, and bilingual imperative: BBB/BBB

Competencies:
CP1 Demonstrating integrity and respect
CP2 Thinking things through
CP3 Working effectively with others
CP4 Showing initiative and being action-oriented

The following may be applied / assessed at a later date (may be needed for the job)

Organizational Needs:
In support of achieving a diversified workforce, consideration may be given to candidates self-identifying as belonging to one of the following Employment Equity groups: Indigenous peoples, Persons with a disability, Visible Minorities, Women.

Conditions of employment

Reliability Status

Operational Requirements:
May be required to work overtime
Ability to bend, stand, stretch for an extended period of time.
Ability to lift and carry a maximum of 35 lbs (16kg).

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Diversity and Inclusion is important to us at VAC!
Veterans Affairs Canada is committed to building and supporting a diverse workforce that is representative of the Canadian population through equitable and accessible employment practices and its culture. We strive to achieve an inclusive and open work environment that embraces a variety of communities, perspectives and backgrounds where accessibility is the pillar. Our diverse workforce helps us make a positive impact in the lives of our increasingly diverse clientele.

We welcome members of equity-deserving groups to apply and recognize that the current Employment Equity Act does not fully encompass all equity deserving group members. If you are a member of the groups indicated in the Employment Equity Act, we encourage you to self-declare during this process. These groups include women, Indigenous Peoples, persons with disabilities and members of a visible minority community.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

We thank all those who apply. Only those selected for further consideration will be contacted.

Contact information

#J-18808-Ljbffr Employment and Social Development Canada

Job Tags

Permanent employment, Immediate start, Remote job, Relocation,

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