This role is responsible for preparing coffee shop beverages and food, operating cash register and receiving payment in a timely and efficient manner while displaying courteous customer service. Compensation includes a competitive hourly rate plus tips. Responsibilities include preparing coffee shop beverages; brewing, mixing and/or blending beverages according to set standards; preparing food items according to procedures; ensuring food and beverages are handled in a safe manner and according to established guidelines, and work is completed in a clean work environment; operating cash register to itemize customer purchases and process payments including cash, checks, credit cards, gift certificates, coupons, etc.; stocking items and rotating coffee items and merchandise displays; maintaining understanding of current store programs and product locations; understanding use of check-stand equipment and coffee shop equipment and its efficient operation; notifying the department lead or manager if products and supplies need to be ordered; complying with company policies regarding security, cash handling/cash drawer accounting procedures, product handling; maintaining a clean and well-stocked department; ensuring compliance with company safety and sanitation procedures and standards; communicating company programs, in-store specials and coupons to customers; following all PPE and safety guidelines, food safety and cleaning expectations, and guest experience guidelines; may be assigned tasks in other departments based on customer experience need; additional responsibilities may be assigned as needed. Requirements include high school diploma or GED preferred, one year of retail or related experience preferred, good verbal communication skills, good customer service and organizational skills, basic reading, writing and arithmetic skills. Physical requirements include ability to lift/move up to 30 pounds frequently and up to 50 pounds occasionally, standing and walking for extended periods, bending, stooping, twisting and turning frequently, exposure to varied temperatures and outside weather conditions, and noise level usually low to moderate. Travel requirements vary by assignment.
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